Privacy Policy

Effective Date: April 21, 2025

DeptOf, Inc. ("Dept. Of", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit www.trydeptof.com or interact with us.

1. Information We Collect

We collect personal information in the following ways:

• Information you provide: Name, email address, shipping address, billing address, payment details, account login information, and any other information you submit via forms or reviews.

• Automatically collected data: IP address, browser type, device information, referring URLs, time spent on the site, pages viewed, and cookies.

• Order and subscription data: Product selections, order history, and subscription preferences.

2. How We Use Your Information

We may use your information to:

• Fulfill orders and manage subscriptions

• Provide customer support and respond to inquiries

• Process payments and refunds

• Send transactional or promotional emails

• Improve website functionality and user experience

• Monitor for fraud or security threats

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties, including:

• Payment processors (Stripe)

• Fulfillment providers (ShipBob)

• Marketing and analytics tools (Klaviyo, Google Analytics, Meta Pixel)

• Service providers involved in site hosting (Shopify) and customer support (Zendesk)

These partners are only given access to the information necessary to perform their services and are bound by confidentiality agreements.

4. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You may request information about the personal information we collect, use, disclose, and sell.

• Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You may opt-out of the sale of your personal information (though we do not currently sell personal information).

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at care@trydeptof.com or call 1-800-XXX-XXXX. We will respond to verifiable consumer requests within 45 days.

5. Data Protection for International Users

While our products are currently only available in the United States, we respect the privacy rights of international visitors to our site. If you are visiting from the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

To exercise these rights, please contact us using the information in the "Contact Us" section.

6. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. This notification will be provided without unreasonable delay, typically within 72 hours of discovery, and will include:

• The nature of the breach

• The types of information affected

• Steps we are taking to address the breach

• Recommended actions you can take to protect yourself

• Contact information for further questions

7. Privacy Policy Updates

We may update this Privacy Policy periodically. Any significant changes will be notified to you via:

• Email notification (for registered users)

• A prominent notice on our website

• An update to the "Effective Date" at the top of this policy

Your continued use of the site after receiving notice of changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track usage, and support remarketing. You may disable cookies via your browser settings, but some site features may not function correctly.

9. Email & SMS Marketing

With your consent, we may send marketing emails and/or SMS messages. You may unsubscribe at any time using the link in our emails or by replying STOP to text messages.

10. Data Retention

We retain your information for as long as needed to fulfill orders, provide services, comply with our legal obligations, resolve disputes, and enforce our policies.

11. Your Rights

If you are a U.S. resident, you may request to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Delete your personal data, subject to legal retention obligations

• Opt out of marketing communications

To exercise any of these rights, contact us at care@trydeptof.com.

12. Data Security

We take reasonable precautions to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

13. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from minors.

14. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies.

15. Contact Us

For questions or concerns about this Privacy Policy, email us at: 📧 care@trydeptof.com